Terms of service.

1. Who we are

Developers Guru ("we", "us") is a design and development studio that sells fixed-price website design, development, SEO and WordPress packages to businesses and individuals. Developers Guru is the trading name of Fani Putri Aprilia Herawan, Gerosios Vilties g. 18-20, 03146 Vilnius, Lithuania. Our contact details are at the bottom of this page.

2. Packages and scope

Each package covers exactly what is listed on its page: the deliverables under "What's included", the stated delivery time and the stated number of revision rounds.

Anything outside that list, such as extra pages, features, integrations, copywriting, stock photography or ongoing maintenance, is extra work. We will always quote it in writing and wait for your approval before starting it.

Domains, hosting, premium plugins, paid fonts and other third-party services are not included unless the package says so. Where you need them, you buy them in your own name so that you control them.

3. Prices and payment

Prices are fixed and shown in euros (EUR). The price at checkout is the total you pay for the package.

Before you pay, please have a call with our team so we can confirm the package fits your project. To book it, email sales@developersguru.store. Please do not pay until that call has taken place; at checkout you confirm that it has. If you pay without speaking to us and the package turns out not to fit, we agree a change of scope with you or refund you in full.

You can pay online at checkout through Stripe by card, Apple Pay or Google Pay, or email us to arrange payment another way. We never see or store your card details. Your order is confirmed once your payment is received, and we email you a confirmation.

At checkout you choose to pay in full or to pay a 50% deposit on services. Themes are always paid in full. If you choose a deposit, the remaining balance is due on delivery, before final files are handed over or the site is launched. You confirm the deposit terms in a separate box at checkout. Under our refund policy, the deposit becomes non-refundable once the final revision round has started or the work has been delivered.

4. How a project runs

• Kickoff: within one business day of payment we email you to book a kickoff call. Work starts within five business days of payment.
• Your input: you send us the content we need (logo, text, images, logins and access) through a short intake form. Delivery times start once we have that content.
• Delays on your side: if we are waiting on you for more than 14 days, the timeline moves accordingly. If a project is paused for more than 60 days without a reply, we may close it and deliver the work completed so far.
• Delivery times are our honest estimates for a typical project. We tell you straight away if anything puts a deadline at risk.

5. Revisions

A revision round is one consolidated list of changes to work we have presented, sent in a single message. Changes that reverse an approved direction, or new requirements, count as new scope rather than revisions.

Unused revision rounds expire when the project is delivered. Additional rounds can be bought at our standard rate, quoted in advance.

6. Delivery and sign-off

When we deliver, you have 7 days to review the work and report anything that does not match the agreed scope. We fix those points at no cost. If we hear nothing within 7 days, the work is treated as accepted.

For 30 days after delivery we fix any bugs in work we built, free of charge. This covers defects in our code, not new features, changes made by others, or problems caused by third-party updates.

7. Your responsibilities

• You confirm that you own, or have permission to use, everything you send us: text, images, logos, trademarks and data.
• You are responsible for the accuracy of your content and for your own legal pages, product claims and compliance in your industry.
• You keep your own account passwords safe and change any shared credentials once the project is finished.

8. Ownership and licences

Once the full price is paid, you own the final design files, the code we wrote for your project, and the accounts set up in your name. Until then, all work remains ours.

Third-party parts such as open-source libraries, WordPress, plugins, fonts and stock assets stay under their own licences, which we hand over with the project.

We may show the finished project in our portfolio and case studies. If you would rather we didn't, tell us before delivery and we will keep it private.

9. Templates (digital files)

WordPress templates are sold as a licence, not as ownership of the design. One purchase lets you use the template on one website you own or build for a single client. You may change it freely, but you may not resell or redistribute the template files themselves, as they are or modified.

Templates are delivered as digital files and include documentation. Installation, customisation and hosting are not included.

10. SEO results

SEO packages include the specific work listed on their pages. Search rankings and traffic depend on search engines, competitors and many factors outside our control, so we do not guarantee any particular position, ranking or result.

11. Your right of withdrawal (consumers in the EU)

If you buy as a consumer rather than for your business, EU law gives you 14 days from your order to withdraw without giving a reason.

Because our service starts soon after payment, at checkout you tick a box asking us to begin within that 14-day period. If you withdraw after we have started, you pay for the work done up to that point, and we refund the rest. If you withdraw before we start, you get a full refund.

For templates, at checkout you tick a box asking for immediate access to the files. Once the files have been made available to you, the right of withdrawal no longer applies.

To withdraw, email sales@developersguru.store with your order number. See our refund policy for full details.

12. Cancellation by either side

You can cancel a project at any time by email. Refunds follow our refund policy.

We may cancel a project if it turns out to involve illegal content, abuse of our team, or work we cannot deliver to standard. In that case we refund the price of any work not yet done.

13. Liability

We take care with every project, but our total liability for any claim connected with an order is limited to the amount you paid for that order. We are not liable for indirect losses such as lost profit, lost data or lost business, except where the law does not allow this to be limited, for example in cases of intent or gross negligence.

We are not responsible for outages or problems with third-party services such as hosting providers, domain registrars, payment providers or plugins.

14. Where we work

We do not provide services to people or businesses in countries under EU sanctions that cover IT, design or advertising services, including Russia and Belarus, or to anyone on an EU or UN sanctions list.

15. Changes to these terms

We may update these terms from time to time. The version shown on this page when you place an order is the one that applies to that order.

16. Law and disputes

These terms are governed by the laws of the Republic of Lithuania. If you are a consumer, you also keep the protection of the mandatory laws of the EU country where you live.

If something goes wrong, please contact us first. Most issues are solved quickly by email. EU consumers can also use their national consumer protection authority or the European Consumer Centre network.

Contact

Business: Developers Guru, the trading name of Fani Putri Aprilia Herawan
Address: Gerosios Vilties g. 18-20, 03146 Vilnius, Lithuania
Email: sales@developersguru.store