← All services
Design5 days

UX & Conversion Audit

UX & Conversion Audit is for businesses whose site gets visitors but not enough enquiries, bookings or sales. We look at your site the way a first-time customer would and tell you, in plain language, what is getting in their way and what to fix first.

Floating pen nib and colour swatches

What's included

01Full-site heuristic review
02Mobile and checkout walkthrough
03Annotated screenshot report
04Ranked fix list with effort estimates
0545-minute review call

What to expect

Within one business day of your payment arriving, we email you to get started. You tell us what the site is for, who your customers are and which action matters most, whether that is a booking, a purchase, a quote request or a phone call. If you can share access to your analytics, we use it to see where people drop off, but it isn't required.

Over five business days we review every key page against established usability principles: how clear the offer is, how easy the navigation and forms are, how quickly the page builds trust and how obvious the next step is. We go through the site on a phone as well as a desktop, and follow your checkout or booking flow from start to finish, noting every point of friction along the way.

You receive a report of annotated screenshots that show each issue where it happens, with a short explanation of why it matters. Every finding goes into a ranked fix list with a rough effort estimate, so you can see which changes are quick wins and which need more work. We then hold a 45-minute review call to walk you through the findings and answer your questions.

The audit is practical rather than academic. Every recommendation is something you, your developer or we can act on, and the report is yours to keep and share with anyone who works on the site. Many clients start with the quick wins the same week.

You don't need any technical knowledge to use the audit. Findings are written for business owners rather than developers, and where a fix needs technical work we say so and describe what your developer should do. If you have a specific worry, such as a page people leave quickly or a form they abandon, tell us at the start and we look at it closely.

Not included: making the fixes, user testing with recruited participants, or a redesign. If you want us to make the changes, we quote them after the review call. Before you pay, email sales@developersguru.store to book a short call with our team, so we can confirm the package fits. Then pay online, in full or with a 50% deposit, or arrange payment by email.